Service Contracts and Priority Support
Select from one of our plans below
In the early days of building your website and running your e-commerce venture you may feel you need more support than our standard free service (which is via our online knowledgebase and ticket system).
That may extend to a number of phone calls to our developers or asking us to do a bit of coding and modifications to your site for you. We can also talk you through some of the more technical aspects of running your site where we teach you how to carry out tasks and provide you with copy and paste code snippets that you can re-use.
Whatever it is you feel you need we have a plan that will suit you; contact us on 0843 208 4485
Free support on our knowledgebase or ask a question.
Too much talk, just show me the plans!!!
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Service Contracts
| feature | Technitium | Promethium | Polonium |
| Monthly Price | £100 | £75 | £50 |
| Content Management |  |
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| Telephone Support | |
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| 2 hours coding/content p/m | |
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| 1.5 hours coding/content p/m | |
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| 1 hour coding/content p/m | |
Priority Support
| feature | Xenon | Krypton | Argon |
| Monthly Price | £30 | £15 | £10 |
| Code Support | |
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| Telephone Support | |
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| Up to 4 x 10 min calls p/m | |
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| Up to 2 x 10 min calls p/m | |
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| 1 x 10 min call p/m | |
Standard Support
| feature | Online | Paid |
| One off price | Free | £20 |
| Knowledgebase | |
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| Support Ticket | |
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| Telephone Support - up to 20 minutes per call | |
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| Coding work - up to 20 minutes work per request | |